Terms & Conditions
- The booking amount is non-refundable under any circumstances. No refunds will be issued for any unused services included in the package.
- Full payment must be completed before the commencement of the tour. Failure to do so may result in cancellation of the booking.
- A valid government-issued photo ID is mandatory for all travellers at the time of departure.
- Transfer of booking to another person is not permitted. Only the registered traveller(s) will be allowed to participate.
- Guests are responsible for the safety and security of their personal luggage and belongings throughout the trip.
- The company shall not be liable for any loss, theft, or damage to personal belongings during the tour.
- All travellers are required to report to the designated pickup point 30 minutes prior to the scheduled departure time.
- Seating arrangements and operational decisions during the journey are at the sole discretion of the Tour Captain and driver to ensure the safety and comfort of all guests.
- Consumption of alcohol, smoking, or use of any prohibited substances during the journey is strictly prohibited.
- Any misconduct, indiscipline, or behaviour that affects the experience or safety of fellow travellers may result in immediate removal from the tour without any refund.
- The itinerary may be modified due to unforeseen circumstances such as weather conditions, road closures, government regulations, natural calamities, vehicle breakdowns, or any other factors beyond the company's control.
- Musafirs shall not be responsible for delays, cancellations, or additional expenses arising from circumstances beyond its reasonable control.
- Travel insurance is not included in the package. Guests are advised to arrange suitable travel insurance independently.
- Participation in adventure or optional activities is entirely at the traveller's own risk.
- Any damage caused to hotel property, vehicles, or equipment by a traveller will be chargeable directly to the concerned individual.
- By confirming the booking, guests acknowledge that they have read, understood, and agreed to these Terms & Conditions.
For support, reach out at +91 99119 93804, info@musafirs.in.